CCA's Message

Welcome Dear Visitor,


This website is created with the purpose of providing useful and important information about the office of CCA NE and its functions.

The CCA office is the Field Office of the Department of Telecommunication in the North Eastern (NE) region. It covers the 6 states of Mizoram, Tripura and Meghalaya (NE I) and Arunachal Pradesh, Nagaland & Manipur(NE II).

Our work in the field largely pertains to Revenue; our offices, pan-India, collect the largest amount of non-tax revenue in the country. We collect License Fees and Spectrum Charges from DOT’s Licensees for NE-I & II service area. We are the Designated Monitoring Authority (DMA) of all USOF projects/schemes. This office plays an important role in development of rural India, as it disburses subsidy to the Service Providers in the States of NE for installing rural telephones and building communication infrastructure in the rural areas. We are the Pension Sanctioning and Pension Disbursement Authorities of BSNL officers and Staff besides those in DOT field units in the NE region. We are also the Internal Auditors and Budget keepers of DOT field units in NE.

We have a Pensioners’ Toll Free no:18003453000 -10a.m. to 6p.m : Monday to Friday. As on 01/01/2019 the number of pensioner is 1967.

As a field unit of Department of Telecommunications (DOT), we also cater to the problems faced by Subscribers of all Telephone Service Operators (TSP). In case of complaints in this regard, please call 1800 345 3000 Monday to Friday: 10am to 6pm.

In our small attempt to give back to society and to the city we live and work in, we have started two projects in 2017-2018.

All waste paper generated by this office is collected and handed over to a handmade, paper making unit of Bethany Societywhich is a non- profit, secular, registered, charitable Society that creates opportunities for persons with disabilities and the rural poor. Another initiative started by our office, is the maintenance and beautification of two traffic islands of Shillong city.

I hope that this website will be of help to the various Telecom Service Providers and Operators ,the retired/retiring officials of DOT and BSNL, and also for all interested in Telecommunication Services in India, and in North East India in particular. Every effort has been made to make this website user-friendly.

We also keep it updated, to keep you well informed about the latest activities of the office of CCA, North East Circle.

We welcome your suggestions/requests at

Wish you a happy journey of the site.